Only a decade ago, IT organizations mostly managed transactions between application servers and the end user’s desktop and most of this work was done inside the corporate firewall. Modern companies field applications to users both within and outside the firewall – applications which may be hosted on virtualized servers, or even in the cloud, rather than on a traditional monolithic server, and which may be deployed to a wide variety of systems and devices. In such a complex environment, application performance has become more difficult to monitor and manage.
Recent research in End-User Monitoring and Management (August 2010) reveals that 75% of companies perform some kind of systems or application monitoring, while only 24% monitor applications outside the firewall. As the complexity of IT environments increases, and user expectations continue to rise, companies are feeling more pressured than ever before to understand how their applications are performing, and to improve that performance.
Source: AberdeenGroup
